PRIVACY POLICY – PromptBoox
Last Updated: October 25, 2025
This Privacy Policy explains how PromptBoox Ltd. (“we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you use our website and related services (“Services”). By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website.
1. Information We Collect
- Account Information: Full name, email, password (encrypted), account preferences.
- Transaction & Payment Information: Billing, shipping, purchase history, payment/payout info, tax data.
- Technical & Usage Data: IP, location, device/browser type, pages viewed, time spent, cookies/analytics.
- Communication Data: Messages and attachments from contacting support, privacy, or legal.
2. How We Use Your Information
- Operate, maintain, and improve Services
- Process transactions and orders
- Provide customer and seller support
- Personalize user experience
- Detect and prevent fraud or abuse
- Send updates and administrative notices
- Comply with legal obligations and resolve disputes
3. Legal Bases for Processing
- Contractual necessity: to provide Services
- Legitimate interests: to maintain/improve business
- Legal obligations: comply with law
- Consent: optional communications or marketing
4. Cookies and Similar Technologies
- Keep you signed in
- Store preferences/settings
- Analyze traffic and usage
- Personalize recommendations and ads
Third-party analytics may collect anonymized usage data.
5. Marketing and Communications
- Promotional emails and service notifications
- Unsubscribe anytime via email link
- Non-promotional communications (receipts, confirmations, alerts) may still be sent
6. Sharing Your Information
- We never sell/rent personal data
- Share with trusted service providers (payment processors, email, cloud, support tools)
- Third parties must handle data securely and confidentially
7. Data Retention
- Retain data only as long as necessary for services, legal/accounting, or disputes
- You may request deletion of account/data subject to legal requirements
8. Data Security
- Encryption of sensitive data
- Restricted database access
- Regular monitoring for unauthorized access
No system is 100% secure; absolute protection cannot be guaranteed.
9. International Data Transfers
Data may be processed/stored in different countries. By using Services, you consent to transfers in compliance with applicable laws.
10. Your Rights
- Access and request a copy of your data
- Correct inaccurate/incomplete data
- Delete your data
- Object to or restrict processing
- Withdraw consent for optional uses
- Request data portability
Contact suport@promptboox.com to exercise your rights; verification may be required.
11. Children’s Privacy
Not intended for users under 16. Data from minors without parental consent will be deleted promptly.
12. Third-Party Links and Integrations
We are not responsible for privacy practices of third-party websites linked or integrated with our Services.
13. Changes to This Policy
Policy may be updated periodically. "Last Updated" reflects the latest version. Significant changes notified via email or website.
14. Dispute Resolution and Governing Law
All disputes governed by the jurisdiction where PromptBoox Ltd. is headquartered and resolved exclusively in its courts.
15. Contact Us
- General Support: support@promptboox.com
- PromptBoox Ltd.